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Manage your
In-service staff training and compliance needs at scale with SkilledUp™
SkilledUp™ home health education and compliance solutions empower your staff to deliver high-quality, trusted care with better outcomes. Our extensive training library covers everything from initial training and certification to annual training requirements, CEUs, and advanced disease-specific certifications for ongoing specialization across your workforce. Whether certifying home health aides or providing continuing education for nurses, OTs, PTs, and administrators, SkilledUp™ online classes are state-approved, accessible, and relevant.
As a SkilledUp™ partner, you have access to:
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Over 200 online courses
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Over 80 just-in-time video resources
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60 hours of NAB-approved administrator/office staff training
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75 hours of Positive Approach to Care dementia training
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250 hours of ANCC-accredited RN CEUs
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Over 240 hours of OT/PT CEUs
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8 disease-specific specialized certifications
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A dedicated support team to onboard and assign training to your staff, tailored to your needs and state requirements
Recruit, retain, and upskill home health aides and more with SkilledUp™
Our innovative, blended program of online classes and instructor materials empowers you to train and qualify caregivers to become certified home health aides (HHAs) at scale.
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SkilledUp™ competency-based, HHA program meets the 75-hour Federal CMS guidelines, as well as the specific requirements for both the state of New York and the New Jersey CHHA and Bridge program.
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SkilledUp™ goes beyond initial and annual training with:
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Upskilling pathways for ongoing education and specialization
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Disease-specific advanced certifications
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College credits for completed training offered through our first-of-its-kind innovative higher-education partnerships
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Credentialing ecosystem
Create efficiency by integrating SkilledUp™ training with top back-office solutions
Make your scheduling, HR, and onboarding operations more efficient by seamlessly integrating staff training with back-office solutions. Connect your systems with ease with single sign-on (SSO) functionality for both administrators and caregivers.
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Integrations include:
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ClearCare
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AxisCare
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eRSP
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AlayaCare
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HHA Exchange
Measure knowledge and its impact on health outcomes with SkilledUp™
SkilledUp™ helps you create, collect and analyze data to measure relevant outcomes throughout your organization. We believe that quality education enables quality care, and continually work to close the loop between education and health outcomes. Our outcomes team partners with you to enable data-driven training and staffing decisions.
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SkilledUp™ measure outcomes such as:
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Training completion rates
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Staff turnover and retention
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Knowledge retention
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Caregiver confidence
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Job satisfaction and attitudes
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Care recipient quality-of-life data
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Clinical outcomes data
Home Health Aide Training, SIMPLIFIED!
Federal and state law requires home health aides to complete initial and ongoing in-service training. By law, home health aides must receive at least 12 hours of in-service training during each 12-month period.
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SkilledUp™ is an excellent platform for HHA training, including ongoing in-service requirements, that blends online lessons with in-person classes, enabling home health agencies to remain compliant.
SkilledUp™ Onboarding session materials
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59 hours of SkilledUp online classes
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17+ hours of in-person curriculum
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End-of-program knowledge exam
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Hands-on skill competency checklists
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Activity handouts
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Completion certificates
1. INFECTION CONTROL
In this class, caregivers learn how to maintain a clean and healthy environment for their patients. Topics include
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Hand hygiene.
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Cleaning and disinfection.
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Use of personal protective equipment (PPE).
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Disposal of sharps and other contaminated materials and equipment.
Objectives:
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Identify different ways that infections can be transmitted.
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Understand the importance of infection control.
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Demonstrate how to control infection through cleaning and disinfecting techniques.
2. SAFETY PRECAUTION & FALL PREVENTION
Falls are the biggest risk to older adults and, in some cases, can end in hospital admission. During this class, HHAs learn how to help reduce the risks.
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Objectives:
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Understand why older adults are susceptible to falls.
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Identify potential risks in a client’s home.
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Know ways to prevent falls, including exercises for overcoming medical conditions.
3. BATHING ASSISTANCE
Older adults often require bathing assistance if they are infirm or immobile. During this class, HHAs learn the importance of bathing and how to make bathing safe and dignified.
Objectives:
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Know how to bathe an older adult in a safe and dignified way.
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Understand how to resolve conflicts in bathing an older adult.
4. IDENTIFYING AND REPORTING ELDER ABUSE
As HHAs spend considerable time with patients, they need to know how to identify and report elder abuse and neglect. Forms of elder abuse include verbal, physical, emotional, sexual, and financial abuse.
Objectives:
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Identify the different signs of elder abuse.
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Apply strategies for preventing it.
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Report elder abuse based on the state legal requirements.
3. BATHING ASSISTANCE
Older adults often require bathing assistance if they are infirm or immobile. During this class, HHAs learn the importance of bathing and how to make bathing safe and dignified.
Objectives:
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Know how to bathe an older adult in a safe and dignified way.
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Understand how to resolve conflicts in bathing an older adult.
4. IDENTIFYING AND REPORTING ELDER ABUSE
As HHAs spend considerable time with patients, they need to know how to identify and report elder abuse and neglect. Forms of elder abuse include verbal, physical, emotional, sexual, and financial abuse.
Objectives:
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Identify the different signs of elder abuse.
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Apply strategies for preventing it.
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Report elder abuse based on the state legal requirements.
5. TRANSFER & MOBILITY EQUIPMENT
Caregivers need to know how to use various transfer and mobility equipment when caring for an older adult, including nighttime safety supports.
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Objectives:
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Identify different types and uses of mobility equipment, such as a gait belt, slide board, or mobility device.
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How to use a Hoyer lift to transfer an older adult.
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How to use monitors, alarms, and bed rails to keep patients safe in bed.
6. MEASURING & RECORDING VITAL SIGNS
Caregivers need to know how to assess a client’s health and when to measure their vital signs — temperature, pulse, respiration, blood pressure, and pain. They also need to know what to do when measurements are outside expected ranges.
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Objectives:
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Describe the five vital signs, why they’re important, and how to monitor them.
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Demonstrate how to measure a client’s body temperature, pulse, respiration, and blood pressure, plus assess their pain.
7. HOME SAFETY FOR DEMENTIA PATIENTS
Home safety is a primary concern for clients living with dementia. Fire hazards, sharp objects, poisons, medicines, hazardous household products, and expired food are among the risks. Caregivers are responsible for protecting clients inside and outside the home while helping them maintain their independence.
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Objectives:
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Identify home safety risks for dementia patients.
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Implement accident prevention tactics inside and outside the home.
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Maintain a balance between independence and safety.
8. ASSISTING WITH RANGE-OF-MOTION EXERCISE
In this class, caregivers learn about the anatomy of joints and muscles and how to assist older adults with active and passive range-of-motion exercises.
Objectives:
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Describe how joints and muscles work together.
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Show clients how to perform active range-of-motion exercises for the upper and lower body.
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Show older adults who are bedridden how to perform passive range-of-motion exercises.
9. EMERGENCY PROCEDURES
Should a disaster strike, caregivers have to protect themselves and their clients? In this class, HHAs learn how to prepare for disasters, such as severe weather, fire, floods, earthquakes, and other emergencies.
Objectives:
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Demonstrate how to prepare for and handle emergencies and disasters.
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Know when to use emergency services and how to use standard fire safety equipment.
10. OBSERVATION, REPORTING & DOCUMENTATION
The observation, reporting, and documentation class show caregivers how to look for and report changes in a client’s vital signs, mental status, skin, nutrition, hygiene, and home environment. They also learn how to document such changes effectively.
Objectives:
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Understand the importance of observing, documenting, and reporting on a client’s condition.
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Recognize concerning signs and symptoms across the body and respond accordingly.
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Describe the various types and elements of effective reports and the importance and characteristics of good documentation.
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Make the necessary observations of normal and abnormal conditions and a client’s family and home environment.
11. PREVENTING CAREGIVER BURNOUT
Burnout is common among HHAs due to the nature of the profession. As a result, patient care suffers, and agencies experience high employee turnover.
In this class, caregivers learn to spot burnout symptoms — chronic fatigue, forgetfulness, pessimism, isolation, irritability, and poor performance — and how to take care of themselves.
Objectives:
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Distinguish the causes of caregiver burnout.
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Understand healthy and unhealthy coping mechanisms, and how to develop an action plan.
12. HHA IN-SERVICE TRAINING DOCUMENTATION
Home health agencies and caregivers must keep records of HHA in-service training.
Home health agencies must record and maintain HHA in-services documentation for at least six years, including:
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Date.
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Duration.
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Location.
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Content, objectives, and goals.
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Materials.
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Attendees.
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Proof of completion.
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RN supervisory oversight and signoff.
Home health aides must maintain documentation that demonstrates they have met the requirements of the HHA classroom, supervised practical training, and HHA in-services.​